iP
imran P

1 reviews | Active since Dec 2017

20 Feb 2018, 07:37

engen palm service station incorrect fuel in my vehicle(6 months down nothing has been resolved)

it has now been 6 months that I am still chasing my tail regarding the payment for the repairs that my vehicle had to undergo due the *********** staff at the above mentioned service station. I have a chain of e-mails going back & fourth promising payment will be done or has been processed. This is the kind of ********* franchisees that Engen has representing their brand.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply22 Feb 2018, 14:38
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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