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1 reviews | Active since Mar 2017

14 Aug 2017, 08:30

Engen number 1 blockhouse R59

<p>I write this review today not because i want to but because I have to. Each and everytime I want to fill up my car in the mornings. There is no one to assist at the gas oumps they always have to change shifts and you wait 10 to 20 minutes for someone to assist. This is not the first time. This morning i went to fetch the head office number and the lady behind the counter was rude her exact eords to me was the following:' what is wrong now again?' She did'nt even have the decency to greet me or to provide me with the correct details. There was 12 cars that needed to be filled up this morning and only 2 people to assist. Regardless to say your SERVICE SUCK!!</p>

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Replies (1)
Engen Petroleum
Engen Petroleum's reply14 Aug 2017, 14:40
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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