SB
Sello B

1 reviews | Active since Nov 2020

14 Nov 2025, 15:20

Engen near the Parks Fourways - Bad Manager

My car was filled in error with Petrol (I drive a Diesel Engine) of which I understood and the gentlemen who helped were willing to help however way possible - but their boss is horrible, all He wanted was to get rid of me by forcing his misleading advises. His attitude towards his customers is bad, I felt useless when He kept on pushing me to agree and yet did not want to have something in writing that should there be anything going wrong, He takes full responsibility. That is my normal fill up station and the Engineers are always welcoming and helping, but the Manager - ayy enye indaba leyo, was really dissapointed.

0
Replies (2)
Engen Petroleum
Engen Petroleum's reply14 Nov 2025, 15:51
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver kindly provide us with the name of the site in order to escalate further.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly. 

SB
Sello B's update16 Nov 2025, 16:04
Reviewer Update
Engen Riversands