eS
eugene S
1 reviews | Active since Mar 2009
18 Aug 2023, 08:03
Engen Lencehen Service
So I always use Engen Fuel in my car. Yesterday afternoon (17.08.2023) at 16:40 I stopped at Engen Lenchen Service Station in Centurion to buy fuel to get me home. My son was in the car with me. This morning I stopped at a service station in Rooihuiskraal to fuel my vehicle and the attendant came to me and said my petrol cap is not there. So obviously yesterday afternoon my petrol cap was not replaced by the attendant at Lenchen service station. I am in possession of my slip. Please review camera footage. I demand my petrol cap back or I am going to open a ******** case at SAPS and I am going to sue this service station. I don't have time for this type of negligence.
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Replies (1)Engen Petroleum's replyOfficial
18 Aug 2023, 09:52Thank you so much for taking the time to share. We take this feedback exceptionally seriously, as this is not the service experience that we want you to have with us. Please be assured that this will be escalated to the site immediately, and someone will be in touch with you shortly
Engen Petroleum's reply18 Aug 2023, 09:52
Official
Thank you so much for taking the time to share. We take this feedback exceptionally seriously, as this is not the service experience that we want you to have with us. Please be assured that this will be escalated to the site immediately, and someone will be in touch with you shortly
