HG
Hendrik G
1 reviews | Active since Jun 2011
22 Apr 2023, 21:52
Engen Kroonvaal double charges
Have bought fuel on April 17th around 12.52 at Engen Kroonvaal North. Paid with credit card. Tapped and charge went through. On the 18th the same charge was charged again while I am in Eswatini. Tried to email or phone this business with no avail. Phone number does not work and email is blocked. This is ******** to say the least.
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Engen Petroleum's replyOfficial
24 Apr 2023, 08:05 Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply24 Apr 2023, 08:05
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.