Engen Kims Service station Atlantis Cape Town

The manager/ Owner at KIMS Service station in Atlantis is absolutely disrespectful, lacks management and people skills, and needs to be taught how to address customers. The staff following the poor leadership - roll their eyes when serving customers, have poor attitudes when serving customers, and click their tongues when talking to customers.

The shop displays a price on the packaging and when it is rung up by the cashier, a different amount is provided, when this is queried? the manager tells customers to go elsewhere if they are not happy with how they are working- that is false advertising and a Pathetic response to customers. The staff is ill-mannered and the service is equally poor in delivery- I would recommend that the Manager goes for multiple courses to learn how to address the public and staff before bringing the Engen franchise into disrepute. Engen service stations are known for their friendly service and well-mannered staff.