CG
Cheyenne G

1 reviews | Active since Aug 2018

08 Aug 2025, 09:05

Engen Horror Story.

I am actually mortified.

I went to Engen Edenberg on Sunday 3rd August 2025. My Husband asked the attendant to put in diesel the attendant proceeded to put petrol. My husband drove the car and it started smoking. He then towed the car to back to the Engen. On Wednesday I sent the owner a message asking to email me any feedback. He is yet to contact me. It’s quite alarming how there is no concern.

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Replies (1)
Engen Petroleum
Engen Petroleum's reply08 Aug 2025, 09:45
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.