DF
Danelle F
1 reviews | Active since Jan 2020
06 Feb 2023, 09:23
Engen Garage - Terrible Customer Service
I was at this petrol station twice yesterday with 2 different cars to fill up where 2 different guys assisted as , they both were walking up to the vehicle very slowly with absolutely no interest in assisting us, they had terrible client service and will suggest that you guys do something about it because you will be losing customers with the attitude and service we received. Paardekraal Dr, Monument, Krugersdorp, 1740
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Engen Petroleum's replyOfficial
15 Feb 2023, 07:41Thank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right.
Engen Petroleum's reply15 Feb 2023, 07:41
Official
Thank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right.