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Thabiso M
1 reviews | Active since Feb 2021
20 Jul 2022, 14:50
Engen Garage ****
I poured R600.00 in a Renault Clio which is 42L in fuel capacity and the R600 resulted in 22L of Fuel. This happened in the Engen Garage at Northcliff Corner and the owner said that he will not do anything to assist me, the car gets filled up by R1200 and R600 should give me a half tank but that was not the case, it was a little over 1/4 of the tank.
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Replies (3)
Engen Petroleum's replyOfficial
20 Jul 2022, 15:11Dear Thabiso
Thank you so much for taking the time to share. We sincerely apologize for your negative experience, as we take this feedback very seriously. Please be assured that this has been escalated to the right team and we will be in touch with you shortly
Thank you so much for taking the time to share. We sincerely apologize for your negative experience, as we take this feedback very seriously. Please be assured that this has been escalated to the right team and we will be in touch with you shortly
Engen Petroleum's reply20 Jul 2022, 15:11
Official
Dear Thabiso
Thank you so much for taking the time to share. We sincerely apologize for your negative experience, as we take this feedback very seriously. Please be assured that this has been escalated to the right team and we will be in touch with you shortly
Thank you so much for taking the time to share. We sincerely apologize for your negative experience, as we take this feedback very seriously. Please be assured that this has been escalated to the right team and we will be in touch with you shortly
TM
Thabiso M's updateReviewer Update
20 Jul 2022, 15:12Would like to hear from you.
TM
Thabiso M's update20 Jul 2022, 15:12
Reviewer Update
Would like to hear from you.
Engen Petroleum's replyOfficial
28 Sept 2022, 10:00Dear Thabiso
We sincerely apologize for the negative experience that you had with us. We take this feedback very seriously as this is not the level of service that we aim to deliver. Thank you for taking the time to share so we can make it right. Please be assured that this has been escalated to the right team and someone will be with you shortly
We sincerely apologize for the negative experience that you had with us. We take this feedback very seriously as this is not the level of service that we aim to deliver. Thank you for taking the time to share so we can make it right. Please be assured that this has been escalated to the right team and someone will be with you shortly
Engen Petroleum's reply28 Sept 2022, 10:00
Official
Dear Thabiso
We sincerely apologize for the negative experience that you had with us. We take this feedback very seriously as this is not the level of service that we aim to deliver. Thank you for taking the time to share so we can make it right. Please be assured that this has been escalated to the right team and someone will be with you shortly
We sincerely apologize for the negative experience that you had with us. We take this feedback very seriously as this is not the level of service that we aim to deliver. Thank you for taking the time to share so we can make it right. Please be assured that this has been escalated to the right team and someone will be with you shortly