Engen Garage need to train their staff

<p>I was at Engen garage to get petrol as I normally love to do as I love the Engen brand, to my disappointed I was assisted by a lady that doesn’t know how to use the speed point machine. I normally use this card on this garage with no problem. When I was assisted by this Lady by the name of Thembe all of the sudden my card is not working and she is giving me an attitude when I explained to her, whereas she is the one that doesn’t know how to use the swiping machine. Why must I be treated like this when I am customer. I felt like I was not valued and respected a an Engen client, all those years of being loyal to a brand one person has made them to be worth nothing</p>