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Gadifele R

1 reviews | Active since Aug 2022

10 Aug 2022, 17:48

ENGEN Garage is a ****

I'm so angry and frustrated today the 10 August 2022 about how Engen garage next to Putco treat their customers, I asked a petrol attendant by the name of GABRIE to pour R100 for me because my petrol light was on after he poured still the light didn't go off. I know R100 is too little but the light was suppose to go off then I asked for the slip which he gave, then I said to him please pour Me R50 so that the light can be off, believe you Me the petrol light still didn't go off and this is the second time I'm experiencing the same problem about that garage, After the petrol is so expensive, though I managed to drive home with that reserve but ENGEN garage attendant are ****ing us for real and I'm not happy at all about how they do that to their customers.

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Replies (2)
Engen Petroleum
Engen Petroleum's reply11 Aug 2022, 09:06
Official
Dear Gadifele

Please accept our sincere apologies for your experience with us. We take this feedback very seriously as your faith in us and our staff is very important to us. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly
GR
Gadifele R's update12 Aug 2022, 17:48
Reviewer Update
To you the Manager of Engen HADAF in Pretoria Dino: I received a threatening call from Engen HADAF manager Dino demanding that I should take down my complaint..He was insisting that I should have approached him and not to lay a complaint..he is not even concerned about my problem or to solve..he informed me that out of R150,he only gets R1.something commission from that.... I don't care and it is my R150 I worked for it🥹 anthat's how I felt that day (****med) and now he's not coming with a solution but creating more problem for me and it is stressful and frustrating and now I'm at work and can't even concentrate after that call.