FV
Francois V
1 reviews | Active since Jul 2020
10 Feb 2022, 15:26
Engen Fuel Application not user friendly and flexible
The Engen Application to capture fuel data is very unuserfriendly with very little support from the Engen Technical Team. I lodged a query to investigate my issues and got no feedback or assistance from the technical team. Don't waste your time with this application to assist in controlling your fuel costs.
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Replies (2)
Engen Petroleum's replyOfficial
10 Feb 2022, 15:36Dear Francois,
We are so sorry to hear that you have had a negative experience with our fuel application. We take this feedback very seriously, and will be in touch ASAP to ensure that you are up and running.
Thank you for alerting us to this problem and for giving us the opportunity to ensure that future use is seamless and easy.
We are so sorry to hear that you have had a negative experience with our fuel application. We take this feedback very seriously, and will be in touch ASAP to ensure that you are up and running.
Thank you for alerting us to this problem and for giving us the opportunity to ensure that future use is seamless and easy.
Engen Petroleum's reply10 Feb 2022, 15:36
Official
Dear Francois,
We are so sorry to hear that you have had a negative experience with our fuel application. We take this feedback very seriously, and will be in touch ASAP to ensure that you are up and running.
Thank you for alerting us to this problem and for giving us the opportunity to ensure that future use is seamless and easy.
We are so sorry to hear that you have had a negative experience with our fuel application. We take this feedback very seriously, and will be in touch ASAP to ensure that you are up and running.
Thank you for alerting us to this problem and for giving us the opportunity to ensure that future use is seamless and easy.
Engen Petroleum's replyOfficial
10 Feb 2022, 16:06 Good day Mr. Viljoen, we are sorry to hear about the negative experience you have received on our Engen App, we will look into it right away.
Engen Petroleum's reply10 Feb 2022, 16:06
Official
Good day Mr. Viljoen, we are sorry to hear about the negative experience you have received on our Engen App, we will look into it right away.