CP
Craig P
1 reviews | Active since May 2014
16 Oct 2022, 20:48
Engen Florida Goldman street
Topped up some fuel at Engen Florida Goldman street, it's not the first but you don't get what you pay for at their pumps. It's not the first time but the amount of fuel that gets pumped into the tank and what shows on the pump does not add up. Someone needs to do a calibration test at those pumps. I would not recommend this garage and the staff does not listen to what is asked cause they to busy having a conversation with each other. Useless garage!
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Replies (3)
Engen Petroleum's replyOfficial
17 Oct 2022, 09:10Dear Craig
Thank you so much for taking the time to share. We take this feedback very seriously and will ensure that we get someone to do a calibration on the pumps soonest.
Please accept our sincere apologies for your negative experience with us. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly
Thank you so much for taking the time to share. We take this feedback very seriously and will ensure that we get someone to do a calibration on the pumps soonest.
Please accept our sincere apologies for your negative experience with us. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly
Engen Petroleum's reply17 Oct 2022, 09:10
Official
Dear Craig
Thank you so much for taking the time to share. We take this feedback very seriously and will ensure that we get someone to do a calibration on the pumps soonest.
Please accept our sincere apologies for your negative experience with us. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly
Thank you so much for taking the time to share. We take this feedback very seriously and will ensure that we get someone to do a calibration on the pumps soonest.
Please accept our sincere apologies for your negative experience with us. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly
CP
Craig P's updateReviewer Update
17 Oct 2022, 09:19Thank you for your response, just as an FYI I immediately went to another Engen garage to fill the same amount of fuel and result was different. Their has been complaints regarding this garage and this issue.
CP
Craig P's update17 Oct 2022, 09:19
Reviewer Update
Thank you for your response, just as an FYI I immediately went to another Engen garage to fill the same amount of fuel and result was different. Their has been complaints regarding this garage and this issue.
CP
Craig P's updateReviewer Update
28 Oct 2022, 10:29Still no update from Engen.
CP
Craig P's update28 Oct 2022, 10:29
Reviewer Update
Still no update from Engen.