JJ
Josephine J

1 reviews | Active since Dec 2022

14 Mar 2023, 11:47

Engen Faerie Glen Petrol ****

Engen Faerie Glen. My petrol gauge was just before the reserve line. I poured R300 95 with them and As I left I realized the gauge didn’t move AT ALL. I went back the attendant said it happens sometimes so I called for the manager Derek and he said the gauge would move and if it doesn’t I should call hIm. I called him numerous times to no avail.

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Replies (1)
Engen Petroleum
Engen Petroleum's reply14 Mar 2023, 11:59
Official
Dear Josephine

Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly