DR
Denise R

1 reviews | Active since Dec 2017

07 Jan 2026, 10:16

ENGEN EXCEPTIONAL SERVICE PALM STOP

I have had extraordinary consistent customer service from their employee John who has a deep baritone voice. He stands out with his engaging demeanour, and helpful advice where my safety is of concern: tyre management and water. He helps to prevent problems with my car that would compromise my safety. He picked up a slow puncture caused by a nail too as well as irregular wear on my tyres suggesting a go for an alignment. Highly articulate he is able to deal with technical terms and relate them to m needs. He deserves a reward from his employers.

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Replies (1)
Engen Petroleum
Engen Petroleum's reply07 Jan 2026, 10:41
Official
Thank you so much for your 5-star rating! We so appreciate your positive feedback and are thrilled that you had a great service experience with us!
 We love to find opportunities to recognize our staff. Please be assured that this feedback will be escalated to the dealer and the team.