GB
Grahame B
1 reviews | Active since Jun 2019
17 Sept 2026, 17:58
Engen Durban north
I just want to say how shocking it is that Engen removed the roof over the filling area to upgrade it at Northway Centre on Kenneth Kaunda Road DBN north over a month ago and still haven't replaced it. Poor staff running around in the rain trying to assist customers with fuel. I also find it disturbing that Engen thinks that we not going to get water in our tank while filling up in the rain. Maybe I'll get my fuel tested and claim against them. SHOCKING 😲
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Engen Petroleum's replyOfficial
21 Sept 2026, 09:56Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply21 Sept 2026, 09:56
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.