tM
tshepo M
1 reviews | Active since Sept 2016
10 Mar 2025, 17:50
Engen breakup for good
I use this petrol station every morning to pour petrol, lord behold last night the car got stuck on their premises, asked them to leave it overnight, next day I went to pick it up, it is clamped and they want me to pay R500 , which I refused, they just lost a loyal customer, that's not how you treat your customers
Helpful (0)
Replies (4)0
Replies (4)
Engen Petroleum's replyOfficial
11 Mar 2025, 08:38Good day Tshepo,
Thank you so much for taking the time to give us feedback.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you so much for taking the time to give us feedback.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply11 Mar 2025, 08:38
Official
Good day Tshepo,
Thank you so much for taking the time to give us feedback.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you so much for taking the time to give us feedback.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
tM
tshepo M's updateReviewer Update
11 Mar 2025, 09:37Hi
Had a call from Engen this morning, sincere and mature conversation was had, promised to resolve the matter with the dealer directly. Hopefully some good may come from it, not holding my breath though ***
Had a call from Engen this morning, sincere and mature conversation was had, promised to resolve the matter with the dealer directly. Hopefully some good may come from it, not holding my breath though ***
tM
tshepo M's update11 Mar 2025, 09:37
Reviewer Update
Hi
Had a call from Engen this morning, sincere and mature conversation was had, promised to resolve the matter with the dealer directly. Hopefully some good may come from it, not holding my breath though ***
Had a call from Engen this morning, sincere and mature conversation was had, promised to resolve the matter with the dealer directly. Hopefully some good may come from it, not holding my breath though ***
tM
tshepo M's updateReviewer Update
13 Mar 2025, 22:57Hi
Good news, thank you to chadwick from ngen customer service and Palesa the Engen Diepkoof Manager, much appreciated, got my car back , and was not charged for the clamp, God Bless much appreciated
Good news, thank you to chadwick from ngen customer service and Palesa the Engen Diepkoof Manager, much appreciated, got my car back , and was not charged for the clamp, God Bless much appreciated
tM
tshepo M's update13 Mar 2025, 22:57
Reviewer Update
Hi
Good news, thank you to chadwick from ngen customer service and Palesa the Engen Diepkoof Manager, much appreciated, got my car back , and was not charged for the clamp, God Bless much appreciated
Good news, thank you to chadwick from ngen customer service and Palesa the Engen Diepkoof Manager, much appreciated, got my car back , and was not charged for the clamp, God Bless much appreciated
Engen Petroleum's replyOfficial
14 Mar 2025, 09:04Good day Tshepo. We appreciate you taking the time to share. We are thrilled that you had such a great experience with us as we want you to feel like number one every time you visit us!
Engen Petroleum's reply14 Mar 2025, 09:04
Official
Good day Tshepo. We appreciate you taking the time to share. We are thrilled that you had such a great experience with us as we want you to feel like number one every time you visit us!