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Fortune B
1 reviews | Active since May 2013
10 May 2023, 18:33
Engen Boksburg K90 Convenience Centre Putting air in our tanks
Engen K90 convenience centre boksburg throwing air in your tanks, attendant Thabo requested to put in R250 worth of fuel and puts nozel in but no petrol in the car come back to ask for manager, they tell me his busy next thing I know manager is gone and I must come back.
It is ******** to not deliver product you claim to sell and deliver poor customer service to top it up. And all costs involved.
I need the fuel that was expected...
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Replies (1)Engen Petroleum's replyOfficial
16 May 2023, 10:30Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply16 May 2023, 10:30
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
