NM
Nokuzola M

1 reviews | Active since Sept 2018

05 Sept 2018, 11:02

Engen Birchleigh North *****ing us

Engen Birchleigh North is doing something very cunning. Every time a person buys petrol, their pump always adds 5c or 7c. When we ask the petrol attendants why it is so, they say the manager/owner disabled the keypads so as not to put the exact amount but to pour petrol the old traditional way. When you object , you have to get out of the car and go and pay at the garage window. So he pockets all these customers' 5c, and makes how much extra a day out of that ? Is this even allowable by law?

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply06 Sept 2018, 14:30
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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