Engen
<p>Engen garage in Bartlett road jhb, credit card system is constantly giving problems always says,declined it happened to me 3 timea already and their atm is always out of order management is poor and place is poorly run on friday it happened to me again their credit card declined me but my money went through got a sms from my bank confirming it long story short their manager told me then i must pay again which i refused to because why must i pay 2 times for one tank petrol so he then said then let's go to the police station and open a docut i am not happy with their service aswell and the fact that i had to wait for their manager to come because he was at his house and it was 9:30 pm at night </p>
Helpful (0)
Replies (1)0
Replies (1)
Engen Petroleum's replyOfficial
24 Oct 2016, 23:25Dear Jacques
Thank you for contacting us at the Engen Customer Service Centre with regards to your complaint
Your query has been logged & escalated to the relevant department for investigation.
Query reference number: ***
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
Thank you very much for your continued support.
Kind Regards
Customer Service Representative
Engen Customer Service Centre
Best regards,
Engen Petroleum's reply24 Oct 2016, 23:25
Official
Dear Jacques
Thank you for contacting us at the Engen Customer Service Centre with regards to your complaint
Your query has been logged & escalated to the relevant department for investigation.
Query reference number: ***
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
Thank you very much for your continued support.
Kind Regards
Customer Service Representative
Engen Customer Service Centre
Best regards,