DH
Dylan H

1 reviews | Active since Apr 2019

19 Apr 2019, 14:20

ENGAN GARAGE MARANELLO

Good afternoon All

Hope everyone is doing well.

So today I went to the Engen garage near randridge mall and I asked one of the petrol attendants to please put in R300, 95 unleaded. Thereafter I get out the car and watch him, only to realize that the petrol meter is running but there is absolutely no petrol coming out, thereafter I asked him, “what is going on why is there no petrol coming out” and he couldn’t give me an answer. Then I asked the other guy the same question and his reply was “that the pump is slow”, but non of the petrol attendants could actually give me a good reason. I asked to speak to the manager but he was not in today. Another gentleman that put in petrol moments before I did and had also complained that he filled up with R200 and nothing was reflecting on his fuel tank. I am just informing everyone what I experienced and hoping that you more vigilant when throwing petrol at Engen Garage Maranello, right next to randridge mall. I will be contacting Engen South Africa because we are being ****** by the owners of Engen Maranello Garage!! ????

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Replies (1)
Engen Petroleum
Engen Petroleum's reply22 Apr 2019, 10:04
Official
Dear (customer name)  Thank you for contacting us at the Engen Customer Service Centre.   You complaint treference is: ***. Please contact us to provided us with you contact number and quote the above reference when calling.  If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***. ENGEN now offers our ENGEN account holders a new online platform to process online orders. To register for this service, please go to https://myengen.engenoil.com/  Thank you very much for your continued support.  Kind Regards  Amanda Panda
Customer Service Representative Engen Customer Service Centre *** ***