1 reviews | Active since Apr 2022
Dunmor Motors- A place to stay away from
Have never experienced such horrid people at Dunmor Motors (Geduld). Absolutely disgusting, the manager is utterly *********** and has little to no people skills, he was extremely rude to me. Chased me and my 2 year old baby out the store due to me not having a mask on, this was the last thing I thought to take out my car while trying to seek help, I would have gladly purchased one but you gave me no opportunity or chance to even find out if you have any for sale,our car broke down we were desperate for help, it was dark and we walked to the garage to seek help and HAVE MONEY to pay, we asked you if you could assist with trying to get our phones charged or if there was a phone we could use to call family you refused and further stated in a rude manner there is no phones. None of the staff had a phone or charger we could use they told us they are not allowedto use phones or have chargers and referred me to the manager. We were disrespected and humiliated. You ill treated us and should be very ashamed of yourself. We did not want anything for free, when I asked about a can to pour petrol in, the manager was extremely rude and made the whole transaction very uncomfortable, we did not plan for this to happen to us and you showed no mercy to me or my 2 year old daughter... you even mumbled when I was paying with my card almost like you were demanding we pay in cash even when I told you I have no cash only my card you angrily shook your hand afterwards to take my bank card... I've never experienced anything like this before
Thanks you so much for taking the time to alert us to your experience. Please accept our sincere apologies for your treatment by the staff when visiting one of our sites. We take this feedback extremely seriously as this is not the level of service we aim to deliver. Please be assured that this will be escalated immediately to the right team and someone will be in touch with you shortly.
Thanks you so much for taking the time to alert us to your experience. Please accept our sincere apologies for your treatment by the staff when visiting one of our sites. We take this feedback extremely seriously as this is not the level of service we aim to deliver. Please be assured that this will be escalated immediately to the right team and someone will be in touch with you shortly.
