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ryanbenjamin R

1 reviews | Active since Jul 2016

30 Sept 2019, 17:18

Don't want to accept responsibility for his Actions

My name Ryan Benjamin *** (C)***

Owner of Garage Hayden Dixon (c) *** Engen 1Stop Petrol station Ring Road Green Acres Port elizabeth 6001

Car Model 2013 Polo 12Tdi Blue Motion Reg Fzh482ec

On the 22 August About 3pm I went to the above petrol station to put Diesel in my Car.. The attendant came to vehicle and said R120 diesel please. About 2 minutes later I look at the pump and saw Attendant standing one side and saw he threw petrol in my car. I went to tell the owner of place..

Owner said he would sort it out, because it's not a big job. At this time I had to do some work. I'm self employed. I asked him can get me a hired car to use, he said it would take up to 4 day to be approved by insurance and by that time I would of has car back already. This cost me almost R500 to r800 for the day. 22/08/2019 22.23.24.25.26aug I got car back..

Mr Dixon not once in the 5 days did he ever call or sms me to give me feedback on my vehicle. I went the 26/08 I went pass 4pm to ask Mr Dixon what's happening with my car, he said he was about to call them.. He then called them and they said they needed payment to release car..

At the point in time I asked Mr Dixon what Will he do to compensate me for the loss of work and inconvenience he caused me. I told him my Vehicle is been SERVICED BY AND EX AUDI MECHANIC Current PORSCHE MECHANIC AND MY MOTOR IS IN TIP TOP SHAPE. He said nothing at all just the diesel that was in car, he said I must think about the petrol attendant who must pay almost R4500 back for the petrol he threw into my car.. He also said if I want to claim we must go through his insurance and it will take 2 weeks.. I said last week 22/08 you told me if you go through insurance it would take 4 days now you say 2 weeks.. So i told him to get my car and will pick up at garage.. I came pass 9pm to fetch car, my gauge show 10km left b4 empty, when I came to garage it was on 40km left b4 empty..

Drove car home.. Tuesday morning got up start car, car was idllying on 1000rpm that was high so didn't worry. While driving car to drop wife and daughter at work i notice car was whistling which never done before but didnt worry about it. I then drove to my Canteen which I open on Monday 26/08 when I closed canteen I went to makro to buy stock, while driving I notice car still idlying so I started to take video of it at every stop, then at 1 stage and exhaust ICON appeared on dash.. Later the evening I sent Mr Dixon the videos he notice the idlying but not the icon and told him I would call Tavcor.. Called Tavcor the next day spoke to a lady Mwanda, I told her to ask Linda to call me in connection with my vehicle..

Linda called me back and I asked her what did she do on vehicle, she said they drained vehicle and PUT IN A R100 DIESEL...WOW I WAS SHOCKED ABOUT DIESEL PART.. told her what's wrong with vehicle she said I must Bring vehicle in, told her I can't pay and she must call Mr Dixon and tell him.. I told her to give me the technician number who worked on my car so I car show them what car is doing. She gave me a number, I forward gentle video.. When person rep**** she said she was not at work all week and never worked on vehicle. I tried calling Linda again but didn't get her in hands, took vehicle to my mechanic and told he what happen with car, and what car is doing now. He said this exhaust icon on dash and high Idlying can cost me lots of money if I don't repair it.. So i asked him to repair it and I paid him.. He told me to go back to owner, I told he owner said he would not compensate me any further and that he will do everything through insurance and this will take 2 weeks and leave me with out a car again and hurt my business cause I use my car for work.. Already my Customer in JHB was moaning about the service and penalties they had to pay

This make me look like a bad business man.. But Mr Dixon business goes on without and hassles or hiccups, my mine had to suffer for 5days.

I am trying to sent videos.. If there is a possible number I can sent to would like your office to see.( this email was sent to Engen Customer care)

I am not leaving this,I will tarnish his name on every Social Media possible..

Hope for a favourable outcome..

Regards

Ryan benjamin

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