WH
Wesley H

1 reviews | Active since May 2019

15 Feb 2022, 09:09

DO NOT USE ENGEN GLENVISTA, UNLESS YOU WANT CONSTANT WATER IN YOUR TANK ADN HUGE BILLS!!!!!

I have supported Engen Glenvista since 2015 when I started working in the area. Even our receptionist's husband worked at the Garage.

In December we had a lot of rain , I filled up my tank with Diesel as it is close to home and work as usual around the 10th of December 2021. Shortly after a light came on (water in fuel tank). The following day I took it to Ford to investigate and they showed me a sample of about a 3rd of teh fuel ratio was WATER!! They wanted to charge me R4500 just to clean it out remove filters and labour, etc. They mentioned that it is the garage I filled up and I must take the sample to them. The owner/manager on shift pulled his report showing there's no water in. I fixed it through a 3rd party approved company. All good

I filled up at a l lot of places before, mostly Engen as I get clicks points and Ebucks. On the +-3rd of February 2022, I had run out of fuel and before the fuel price went up again, I decided to fill up at the same garage in Glenvista. 3 days later my light came on AGAIN!!!!!!!

It is now costing me more than R8000 to fix what is most definitely showing that it is ENGEN GLENVISTA!!!

STAY CLEAR OF THEM AND DO NOT UESE THEM, OUR COMPANY ADVISED TO NOT USE THEM ANYMORE AS WELL AS ALL OUR CLIENTS IN THE SURROUNDING AREAS, I WILL DO EVERYTHING IN MY POWER TO MAKE SURE NO ONE USES THEM AGAIN!!!!!!!!!

THEY DO NOT CARE AND WOULD NOT EVEN CONSIDER EVEN INVESTIGATING!!!! RUDE MANAGER/OWNER AS WELL!!!!!

STAY VERY CLEAR!!!

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Replies (1)
Engen Petroleum
Engen Petroleum's reply16 Feb 2022, 07:41
Official
Good day Wesley
Thank you so much for bringing this to our attention. We take this matter very seriously and we will be investigating this as a matter of urgency.