RR
Rethabile R

1 reviews | Active since Dec 2017

04 Dec 2017, 09:15

Disrespect, bad service, unprofessional

Good day.

I was disrespect by the manager at engine garage in midrand new road. Her name is Jay. This morning on the 4th December on my way to work, I decided to stop by at engine to buy a drink so that I can increase my chances of winning the energade competition seens I'm always trying my luck.

Unbelievable, after paying for my drink the manager just scrambled my slip and throw it away. She never asked for my number phone. "She responded by saying for customers don't want a slip"

Im angry for being disrespected and not been able to be in the draw.OK

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply12 Dec 2017, 14:49
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
***