TN
Tamara N

1 reviews | Active since Apr 2016

23 Apr 2016, 10:19

Disregard for car wash Employees

The Engen on Atterbury Road has a 24h car wash. The Maschine thay washes the car has been broken for months if not a year. As such the employees are washing the cars by hand. Speaking to the car wash guys at night when I wash my car, they have no idea if ever the machine will be fixed. I am absolutely shocked they are forced to wash cars at night in the cold, and no provisions are made for winter. This is a blatant disregard for their health and wellbeing by Engen. My friends and I will not be using the car wash service due to this ********* practice, though it has been very convenient in the past.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply12 May 2016, 12:17
Official

We thank you for bringing this matter to our attention.

.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.

Feedback will be given to you shortly.

We trust that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Service Centre