Disgusting behavior from Owner of Engen CB Downs Pmb

Disappointed service from the Owner of Engen CB downs In Pmb. Filled fuel this morning and the lady Anita was very pleasant. Had filled R200 to test my fleet card as amount reinstate on 28th, so the R200 went through so I asked the lady to proceed to fill up. Not realizing that I needed to wait 3 hours before im allowed to swipe again. So it declined the second amount. So the lady tried a different machine and again declined so I called fleet and found out the time frame to swipe again so I asked the lady whats next steps she said I must speak to a manager so I went in there was a guy behind the till who was abrupt and said no nothing he can do must speak to the lady who assisted me. So I went back out and asked whose the owner so I could get some help and was told the owner will come in at 9.00 so it was alredy 8.00 so I said OK ill wait an hour. 1h 30 minutes later the owner showed up so the lady Anita went to advise her of my situation as she was still parking her car. The owner then walks straight pass me and goes to her office. So the cashier or manager whom ever it was went to talk to her and then comes out to say that the manager said there's nothing they can do. I must call someone to come pay for me. Now guys this is a fleet card and I could have paid from my pocket but why if fleet would allow me in an hour and half time as its work fuel. So o asked politely to speak to the owner and she declines saying shes busy cz she had come in late. Now I mean I waited 1 and half hours to speak to the owner and she cnt take 2 minutes to speak to me. Considering the fact that I fill up at ur garage every week sometime ls 2 times a week. That for me was disgusting behavior from an owner. I could see the staff was disappointed as they knew I came there often and it was a matter of 1 and half hours more and I would hv come swiped for balance and I was even willing to leave my driver licence behind but unfortunately she as a owner didnt even have the courtesy to come speak to a customer to contributes to the success of her business. But as I said to her staff tell her I will pay out of my pocket and claim it back from my company but now she has lost a customer due to just not giving a damn. I would not suggest anyone from our company to support people like this and yes we are a big company and a range of fleet vehicle that use ur establishment. But uve now lost that. Thank you to ur amazing staff that kept is returning. Goodluck and I hope foe future u change ur attitude to retain customers.