Disgusting behavior from Engen Naledi v

I am writing to report a concerning experience I had at your Engen Naledi station on the 11/01/2026 attempted to make a payment using my card, but the transaction was processed twice, resulting in duplicate charges to my bank account I had to pay cash so basically I paid for one transaction 3 times

When I brought this issue to the attention of the manager, I was met with unhelpful and accusatory behavior.The manager seemed dismissive and uncooperative, stating that the fault lay with my bank. I was not offered any assistance or support in resolving the issue, she treated me as a fugitive and I’m so disgusted with such behavior