LB
Lida B

1 reviews | Active since Jul 2012

16 Oct 2018, 14:57

Disgusted customer service

The "manager" by the name of Frank needs to learn the meaning of customer service. He accused us of bringing false money into his garage. He threatened to have us arrested, and when I said I will never go back to his garage, he said he doesn't want us there anyway..GREAT CUSTOMER SERVICE...SO NOT!!!!

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply23 Oct 2018, 14:24
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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