MM
Maryke M
1 reviews | Active since Apr 2016
27 Dec 2022, 07:04
Dirty toilets
This engen staff sleeps. The Toilets is so dirty use pad is showing in the bins and it is overflowing and no one cleans up. Staff. Is sleeping!!!!! You need to step in water when using the the toilets
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Engen Petroleum's replyOfficial
14 Feb 2023, 15:59Good dayThank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right
Engen Petroleum's reply14 Feb 2023, 15:59
Official
Good dayThank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right