RP
Rachel P
1 reviews | Active since Oct 2012
09 Aug 2024, 14:43
digital voucher not accepted
I received digital vouchers for Engen as a gift from work. The Engen garage near me (Selcourt, Springs) will not accept the digital voucher . I'm really disappointed in Engen .
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Engen Petroleum's replyOfficial
12 Aug 2024, 08:39Good day Rachel,
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Best regards,
Engen Petroleum's reply12 Aug 2024, 08:39
Official
Good day Rachel,
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you so much for taking the time to give us feedback.
Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Best regards,