sN
simphiwe N
1 reviews | Active since Sept 2012
14 Jul 2015, 10:09
denied service for requesting
Today (2015.07.14), i went to Engen in Centurion (cnr Lenchen & heuwel road) as a regular customer of them. I shop the daily.<br> <br> I went to buy NutriDay yoghurt, then i proceed to Susan and ask for a plastic s****, as i will use it to consume the product that i wanted to buy.<br> <br> She said they are not allowed to give me the s****. I asked how on earth m i supposed to consumed this product?? She rep**** \No
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Engen Petroleum's replyOfficial
14 Jul 2015, 11:14Hello simphiwen,
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
Engen Petroleum's reply14 Jul 2015, 11:14
Official
Hello simphiwen,
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to the dealer and the Engen Representative for further investigation.
Feedback will be given to you shortly.
We trust that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Service Centre