1 reviews | Active since Sept 2013
De*****/Deceive
Good day I would like to complain about Engen Jabulani Service Station yesterday 21/07/2022.I went to pour petrol it is the filling station I usually pour petrol from since it close by to where I live. I drove my vehicle with 130 km showing I poured R100 worth of 95 unleaded. My km did not even move an inch usually there is a difference when you petrol .When I sked the petrol attended he told me that i should wait a while it will go up and show .
Now this is not the first I have experienced this at this particular filling station, I kept quite and i was not happy .Now that is has happened again I was not happy.I dont what they do to make the numbers run but the fuel is not getting into my car.I find it very upsetting that such things happen and they cheating us of our money.This are tough times and such things are just making things worse.
What's even more frustrating is that when I drove back home which is 550m away the km went down to 120 km which clearly shows that there was nothing poured into my car
Very disappointed and not happy at all
They told me i have to come back tomorrow to talk to the manager so they can "prove " to me that they actually did pour petrol,why wait until the next day.
The should be a stop put on tis kind of service to our people
Please accept our sincere apologies for the negative experience that you had with us. We take this feedback very seriously, so we appreciate you taking the time to give us feedback so we can make things right. Please be assured that this will be escalated to the right team to investigate and someone will be in touch with you shortly
Best regards,
Please accept our sincere apologies for the negative experience that you had with us. We take this feedback very seriously, so we appreciate you taking the time to give us feedback so we can make things right. Please be assured that this will be escalated to the right team to investigate and someone will be in touch with you shortly
Best regards,
