MA
Mohammed A

1 reviews | Active since Apr 2019

01 Apr 2023, 19:58

Daylight *******

I am a loyal Engen customer and only fill up at Engen. However, today I filled diesel at the Trade Route Engen and I was shocked at the price of diesel charged (R28.99 per litre).

I filled in the last 2 weeks at another Engen and I paid R23.87 per liter.

The price difference is shocking. I could live with a rand or 2 difference. But almost a R 5 difference is ridiculous.

0
Replies (2)
Engen Petroleum
Engen Petroleum's reply03 Apr 2023, 08:07
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
MA
Mohammed A's update04 Apr 2023, 15:26
Reviewer Update
@Engen Petroleum I am still awaiting for someone in your team to be in contact with me to explain to me how can one filling station be charging R 5 more per litre than other filling stations.