1 reviews | Active since Apr 2013
Damage to my vehicle
On Saturday 15 August 2015 i went to the ENGEN garage on Sparks Road in Sydenham Durban. I told the attendant to top me up with R200 of 50ppm diesel. The attendant filled my vehicle up with R200 of unleaded petrol. I drove off not knowing the guy topped me up with petrol instead off diesel. Long story short, my vehicle is damaged and Hassim Ismail the garage owner has taken responsibility to repair my vehicle. The last time i heard from Hassim was on Tuesday 18 August 2015. I tried emailing him and calling him on friday 21 august 2015 and no answer. I went to the service station on saturday 22 august 2015 and left a message for him to contact me. I have not recieved any feedback as yet. I am extremely irritable by this and i will be taking matters further.
We wish to apologise for the inconvenience the matter has caused. Your complaint has been logged *** and escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused. Your complaint has been logged *** and escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
