1 reviews | Active since Dec 2016

02 Feb 2018, 15:38

Customer service at it's worst

I was just putting in fuel and quickly ran into the shop to buy something so I wait in the queue to pay. The next moment the petrol attendant storms into the shop looking for me and says so loudly "I'm waiting" I was so horrified that this person could give me such attitude. The place wasn't even busy ! I can't believe this is your level of service!

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply12 Feb 2018, 14:44
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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