YM
Yvonne M

1 reviews | Active since May 2015

15 Jul 2016, 16:07

Customer service

<p>Good day,I went to a Engen garage in Jabulani Soweto to buy goodies , i gave the the cashier a my school card for points and didn't know how to use it what disappointed me is that he short paid me by 10 rand I only realised that when we already left because my husband was running late as he was going to work.I couldn't check because already there was a guy in my back who was buying and was in a hurry, there are two cashiers but one was assisting customers.I'm really disappointed </p>

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply18 Jul 2016, 12:32
Official

Good day

We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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