1 reviews | Active since May 2016

19 Dec 2025, 10:00

Crime ripe at Engen Sunninghill and Management does not care

Engen Sunninghill, at Sunninghill Square. Stay away from this Petrol Station. It is rampant with crime, smash and grabs, grabbing of phones when in your vehicle or exiting the Engen Shop. Strangely, all surveillance cameras are facing in the same direction. There are so many blindspots. At the entrance to the shop, is a blind spot. Middle petrol pumps are a blind spot. I have seen videos of people getting ****** here, attendants have told me of ******ies, yet the station manager is persistent that in 17 years he has only seen my wife get ******. She sat in her car, window slightly open, phone in her left hand, furthest away from the window. The attendant walked towards her with card machine, she opened the window a bit more, attendant than walked away as if the machine were faulty, which gave a ***** enough time to grab her phone through the window and jump into a waiting vehicle. So many questions, and yet the manager refused to give me his name over the phone, hid away when I went to enquire, refused to give me the registration number of the business. Miraculously informed my wife that the cameras were not operational at that time. Engen head office is just the same, sent an email, complaining, and they notify the manager who I complaining about, as if he will tell them the truth.

My advice, stay away, clearly this is an inside job, attendants or staff from the garage telling ******* which car is easy to rob, or which people are not paying attention.

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Replies (2)
Engen Petroleum
Engen Petroleum's reply19 Dec 2025, 10:14
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and emailed a confirmation to ***.


's update31 Dec 2025, 14:47
Reviewer Update
I waited, and waited. Sent emails to your contact centre, they keep assuring me I will be contacted to resolve this, and nothing happens. Just yesterday a person was ****** in broad daylight and their phone also ****** at this very same station