SM
Sam M

1 reviews | Active since Nov 2017

20 Nov 2017, 20:55

Consistant bad service on engen filling station mabopane

I stopped to fill my car this morning,i was helped by Baloyi who said i should wait for another attended who was busy with another car to come assist with eft payment card,i went inside the garage asking for them to assist as i was going to work,to my suprice i was told thier eft are not working,unfortunately i had to wait for my payment to be processed,i hate engen garage for this bad service,i hope someone will intervene and remedy this behaviour.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply30 Nov 2017, 15:11
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
***