PT
Phumelele T

1 reviews | Active since Dec 2017

22 Feb 2023, 17:05

Complaint

Poor service from Manager at engen tsakane mall, I don't know if his the shop owner or Just a manager but he has zero customer service, I went to por patrol and there was a problem with a speed point and he couldn't not just come out and explain to me what was happening he kept relaying the massage via the petrol attendant and when I ask him why can't he speak to me directly he told me who I am that he must come out and speak to me

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply28 Feb 2023, 08:23
Official
Good day  Phumelele,
 
 Thank you for taking the time to share. Please accept our sincere apologies for the negative experience you had with us as this is not the level of service we aim to deliver.
 
 Please be assured that the right team will be informed, and someone will be in touch with you shortly.