Complaint

It is with great dissatisfaction to write this, but the crockery and service received from one of your outlets is appalling. I paid for petrol and didn't receive a drop into my fuel tank. Having notices this 1 min after driving away I returned to the station and advised them of this, even showed them my fuel gauge having not moved a drop. They just printed out a slip for me and told me it was there and told me to drive off and it should rise. Well, that didn't happen, I had to pour at the next fuel station (thank God its wasn't an Engen brand again). Following day, I reached out to the outlet to speak to the manager, and she told me that she can't help and I needed to return in that same evening to speak to the petrol attendant who assisted me. I advised the manager I did that previous day and all they did was furnish me with a slip that claimed they poured the fuel, and I should drive around it will pick up. I mean what nonsense was that for a manager to say. Its disheartening to wake up every day and work for an income only to be ****** of it by clever individuals who this fuel is cheap.