pvdw
phillip van de wetering
1 reviews | Active since Dec 2014
03 Jun 2015, 12:26
Claims our of stock 2 days before price increase
Good day, <br> <br> Every time there is a petrol price increase this filling station claims to be out of stock the Monday, and Tuesday, and then opens for business the Wednesday morning after the new price adjustment
Helpful (0)
Replies (1)0
Replies (1)
Engen Petroleum's replyOfficial
05 Jun 2015, 11:43Hello vdweterp,
Please accept our apology for the lack of product available at our franchise.
Demand from oil companies are quite high around the price change period however your complaint has been logged and escalated to the dealer and Engen representative for further investigation.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
Please accept our apology for the lack of product available at our franchise.
Demand from oil companies are quite high around the price change period however your complaint has been logged and escalated to the dealer and Engen representative for further investigation.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
Engen Petroleum's reply05 Jun 2015, 11:43
Official
Hello vdweterp,
Please accept our apology for the lack of product available at our franchise.
Demand from oil companies are quite high around the price change period however your complaint has been logged and escalated to the dealer and Engen representative for further investigation.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
Please accept our apology for the lack of product available at our franchise.
Demand from oil companies are quite high around the price change period however your complaint has been logged and escalated to the dealer and Engen representative for further investigation.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***