RM
Reneiloe M

1 reviews | Active since Apr 2023

28 Mar 2025, 07:21

Cashiers from hell

Engene Tembisa convince Centre Firstly their cashiers have one of the worst customer services . They don't remind you of the special . They don't greet back . They are so rude and mean . Today I encountered a woman by the name of Phumi . She is such a horrible cashier. I was paying then decided to add something. I paid for the first items already and she rolled her eyes. I then paid for the other items. This lady I greeted her ans she didn't greet back. She looked so annoyed and irritated . If you can't serve people with a smile move so that people who are dedicated to customer service can be put ! This garage always gives me horrible service ans I already put up on Google maps a lengthy review . I won't go over past because they are just horrible . Overall customer service is zero ! No respect whatsoever for customers !

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Replies (1)
Engen Petroleum
Engen Petroleum's reply28 Mar 2025, 09:16
Official
Good day Reneiloe,

Thank you so much for taking the time to give us feedback. 

Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  

Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.