CD
Cornel D
1 reviews | Active since Sept 2015
23 Sept 2015, 20:26
Cashier with an attitude problem.
On 23rd September, I went to the Engen Quick shop to buy a bag of chips for my wife. The price advertised on the shelf was R17.50, but once I got to the till the price was R19.00. I told the cashier about the price difference. His response was to throw the bag of chips on the shelf behind him and told me then to leave the chips. I requested to speak to a manger, but there was no manager available. He supp**** me with a number for a manager, but that just went to voice mail.<br> <br> My problem with the price difference is purely out of principle as it is a small amount. What really got me irritated is the \***** you"attitude from the cashier.<br> """
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Replies (1)Engen Petroleum's replyOfficial
25 Sept 2015, 14:04Hello cornel123,
We wish to apologise for the inconvenience the matter has caused. Your complaint has been logged *** and escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused. Your complaint has been logged *** and escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Engen Petroleum's reply25 Sept 2015, 14:04
Official
Hello cornel123,
We wish to apologise for the inconvenience the matter has caused. Your complaint has been logged *** and escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused. Your complaint has been logged *** and escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
