BS
Boitumelo S
1 reviews | Active since Jan 2023
06 Feb 2023, 18:40
Careless Petrol attendant
Yesterday I went to get Petrol and also have my water and oil checked. The petrol attendant left the water tank open and I was driving around with that , we only noticed when we opened the bonnet as the car was given us a problem.. the mechanic as well stated that what happened was very careless of the Petrol attendant
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Replies (2)
Engen Petroleum's replyOfficial
15 Feb 2023, 07:38Thank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right.
Engen Petroleum's reply15 Feb 2023, 07:38
Official
Thank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right.
BS
Boitumelo S's updateReviewer Update
16 Mar 2023, 06:48Thank you so much . I received a response from Engen. … im honestly grateful that I got compensated for the cost that I spent at the Mechanic. Thank you so much 😊 👍🏽
BS
Boitumelo S's update16 Mar 2023, 06:48
Reviewer Update
Thank you so much . I received a response from Engen. … im honestly grateful that I got compensated for the cost that I spent at the Mechanic. Thank you so much 😊 👍🏽