TM
Tshidiso M
1 reviews | Active since Jul 2022
21 Jul 2022, 08:17
Card ****
I was ****med twice by engen garage hatfield of the exact amount of R500.03 card purchase which I wasn't around the area everytime the transaction occurs n it seems like the worker would back date the speed point so it doesn't trace back to the date which the bank notification came through. This is frustrating as it happened twice within the same month of July
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Engen Petroleum's replyOfficial
21 Jul 2022, 08:50Dear Tshidiso
We sincerely apologize for the negative experience that you had with us. We take this feedback very seriously as this is not the level of service that we aim to deliver. Thank you for taking the time to share so we can make it right. Please be assured that this has been escalated to the right team and someone will be with you shortly
We sincerely apologize for the negative experience that you had with us. We take this feedback very seriously as this is not the level of service that we aim to deliver. Thank you for taking the time to share so we can make it right. Please be assured that this has been escalated to the right team and someone will be with you shortly
Engen Petroleum's reply21 Jul 2022, 08:50
Official
Dear Tshidiso
We sincerely apologize for the negative experience that you had with us. We take this feedback very seriously as this is not the level of service that we aim to deliver. Thank you for taking the time to share so we can make it right. Please be assured that this has been escalated to the right team and someone will be with you shortly
We sincerely apologize for the negative experience that you had with us. We take this feedback very seriously as this is not the level of service that we aim to deliver. Thank you for taking the time to share so we can make it right. Please be assured that this has been escalated to the right team and someone will be with you shortly