Car Damaged At Car wash

<p>I took my car to the car wash at the Engen Service Stateion at the PE Airport on Thursday the 06/07/2017 @ 12h00 for a car wash. The car was not dirty at all but its a routine car wash. Upon collecting my car just after 2 I picked up vaded spots om mt divers door and passanger door behind the driver seat. Upon looking at these spots I notced that my car was damaged. The washers used a sponge and their nails to remove marks of my car and crashed my car at the same time by doing so</p> <p>Upon reporting it to management they said that the owner is currently out and will be back later. I infomed them thet I work at the airport and he must please come and speak to me before 15h30</p> <p>No one came and I decided to stop there on my way home. Very rude and arrogant he as on his phone the whole time and did not introduce himself as the owner of the service station and appologised for the incident. Being in the service industry thay is one of the first things you do if you are a owner of a company of a manager. appologise to your customer.</p> <p>Well guess wha. the one who caused the damage is dead and no one now how this happened.The car is still brand new with ony 10000km on the clock. Speaking in his home language and not taking his customer into consideration he continued like that for about 15 min after which I asked what are we going to do as I need this to be resolved. I suggested my car gets polished to see if its coming out of they must sort the issue out as it happend while the car was in their position. he jumped onto his horse and said if thets the attitude he will not do anything and he walk away</p> <p> </p> <p>PATHETIC!!!!!!!!!!!!!!!! is the least to say after I supported his service station for more than 3 years</p> <p> </p> <p>Looking for your earliers responce to pathetic magament and service received at the establishment</p>