1 reviews | Active since Jun 2017
Cadbury Competition
<p>I went to Engen Basil Bure Motors in Pietermaritzburg this evening around 17h50 to redeem my martian in terms of the cadbury competition. The cashier had no understanding of the competition and insisted that i have to purchase my chocolates from their shop in order to get the martian(despite me showing her the conditions and my code stating that i am entitled to the martian). On my insistance she then called her manager and in zulu mentioned that she has white people here insisting that they are due a martian. The manager has stated that he/she will see me tomorrow at 10am. Why is it so difficult to get the martian when the terms and conditions are very clear?</p>
Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
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Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
