MM
Manqoba M

1 reviews | Active since Sept 2022

16 Sept 2022, 15:29

Broke my car

Good day, I took my car to one of your local branches and left it to go to gym came back my door doesn't open and the management told me it's my responsibility and it could've happened anywhere my issue is that they didn't have the decency to apologize all they could do is shift blame to me

0
Replies (2)
Engen Petroleum
Engen Petroleum's reply16 Sept 2022, 15:57
Official
Dear Manqoba
Thank you for taking the time to share. We take this feedback very seriously as the safety of you and your belongings is very important to us. Please be assured that this will be escalated tot he right team and someone will be in touch with you shorlty
MM
Manqoba M's update04 Oct 2022, 13:23
Reviewer Update
Dear Engen
it has been over 2 weeks and nothing has been done about my review besides a call promising to fix the problem to no end this was a very disappointing response