Blue Monday competition *******ion at engen garage
I always fill my fuel at engen at Orchards Pretoria North. There are only two at the suburb. so when this blue Monday competition started i was excited.
I would fill up at my neighborhood station and the attendants will make excuses of how the slip isn't available. They also insists that the card machine slip is the one one they issue. today, i was told that the cashier hasn't arrived at work and the supervisor has signed off.
I suspect the garage is using customer till slip for their own use.
I want full service delivery and this *******ion to stop.
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Engen Petroleum's replyOfficial
30 Nov 2018, 08:02Good day Thank you for contacting us at the Engen Customer Service Centre with regards to your consumer query
Firstly we do appologise for the type of service you receive at the Orchads. Your query has been logged & escalated to the relevant department for investigation.
Your query number is ***
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***. ENGEN now offers our ENGEN account holders a new online platform to process online orders. To register for this service, please go to https://myengen.engenoil.com/ Thank you very much for your continued support. Kind Regards Kay Tamryn Snell
er Service Representative
Engen Customer Service Centre
*** ***
Firstly we do appologise for the type of service you receive at the Orchads. Your query has been logged & escalated to the relevant department for investigation.
Your query number is ***
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***. ENGEN now offers our ENGEN account holders a new online platform to process online orders. To register for this service, please go to https://myengen.engenoil.com/ Thank you very much for your continued support. Kind Regards Kay Tamryn Snell
er Service Representative
Engen Customer Service Centre
*** ***
Engen Petroleum's reply30 Nov 2018, 08:02
Official
Good day Thank you for contacting us at the Engen Customer Service Centre with regards to your consumer query
Firstly we do appologise for the type of service you receive at the Orchads. Your query has been logged & escalated to the relevant department for investigation.
Your query number is ***
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***. ENGEN now offers our ENGEN account holders a new online platform to process online orders. To register for this service, please go to https://myengen.engenoil.com/ Thank you very much for your continued support. Kind Regards Kay Tamryn Snell
er Service Representative
Engen Customer Service Centre
*** ***
Firstly we do appologise for the type of service you receive at the Orchads. Your query has been logged & escalated to the relevant department for investigation.
Your query number is ***
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***. ENGEN now offers our ENGEN account holders a new online platform to process online orders. To register for this service, please go to https://myengen.engenoil.com/ Thank you very much for your continued support. Kind Regards Kay Tamryn Snell
er Service Representative
Engen Customer Service Centre
*** ***